customer experience

Naver Cloud, the infrastructure subsidiary of South Korea’s online giant Naver Corp., plans to launch a global version of its Whale browser in...

South Korea's Webcash Co. announced on Wednesday that its affiliate Webcash Global signed a strategic business agreement with Miracom Inc. to expand...

South Korea's Woori Bank revealed on Tuesday that the Vietnamese corporation Woori Bank Vietnam opened its 22nd branch in Starlake, Hanoi. Star...

South Korea's second-largest automotive parts supplier Hyundai Wia Corp. plans to develop an anti-drone system (ADS) technology tailored to the uniq...

LG Electronics Inc. said on Monday it will start the LG Kitchen Trip, the event of its home appliances for customer experience in 100 tourist spor...

South Korea's Hankook Tire & Technology announced on Thursday that it has developed a voice of the customer (VOC) analysis system for electric v...

South Korean food giant CJ CheilJedang Corp. started the delivery service of its K-food brand Bibigo in the UK to accelerate the expansion of the As...

Coupang Inc., South Korea’s leading e-commerce platform, has opened its second fulfillment center in Taiwan and plans to open a third one ther...

Kia Corp. unveils the new K5, a facelift model of its signature midsize sedan K5. This car is the revamped of third-generation K5, launched in 2019....

Samsung Electronics Co., the world’s largest memory chip maker, on Tuesday reported a triple-digit quarterly increase in third-quarter profit ...

Foreign tourists looking for Chicken Camp, operated by BBQ, a South Korean fried chicken brand, have been increasing noticeably. Chicken Camp is a c...

LG Energy Solution Ltd., the world’s second-largest electric vehicle battery manufacturer, is set to launch a new residential energy storage s...

LG Electronics Inc. is ramping up efforts to attract premium home appliance buyers in North America with the "UP Kit" collection of home appliance a...

It has been revealed that red ginseng significantly improves drug addiction and withdrawal symptoms caused by substance abuse. The research results ...

After the COVID-19 crisis, it has been revealed that counterfeit goods smuggling is on the rise once again. According to data submitted by the Korea...

South Korean fashion commerce platform Ably Corp. on Thursday announced the world’s first artificial intelligence (AI)-based technology for as...

LG Electronics Inc. 's new LG UltraGear gaming monitor is optimized for both performance and design and customized for the world-famous multiplayer ...

Samsung Electronics Co., the world’s top smartphone maker by volume, is developing mobile games customized to its Galaxy Fold and Flip series ...

BBQ, a popular South Korean fried chicken brand, will change the recipe for its signature olive oil fried chicken for the first time in 18 years to ...

Samsung Electronics Co. announced on Wednesday that it has signed a business agreement with Japanese mobile communications company KDDI to jointly d...

South Korea’s major travel agencies, feeling threatened by the rise of online travel agencies on the tourism market, are using their strengths...

South Korean food and beverage (F&B) company Samsung Welstory has teamed up with Kangbuk Samsung Hospital to develop business-to-business (B2B) ...

Samsung Electronics Co. has been rated as the most satisfactory PC brand among US consumers, according to a survey by the American Customer Satisfac...

Lotte Shopping Co., South Korea’s retail giant, aims to double its profit in three years by expanding its Southeast Asian operations and cemen...

Hyundai Glovis Co., the logistics unit of South Korea's Hyundai Motor Group, announced on Wednesday that it will be a participant in Breakbulk Ameri...

South Korea’s SK C&C on Tuesday signed an agreement to offer employee healthcare management programs to companies with digital healthcare ...

South Korea's top chemical company LG Chem Ltd. announced the opening of its European Customer Solution Center (CS Center) in Frankfurt on Wednesday...

South Korean food company Pulmuone announced on Tuesday that it developed an advanced robotic vending machine capable of preparing hot meals on dema...

Lab-grown diamonds, cultured in laboratories wth advanced technologies, are garnering attention from South Korean consumers as they are produced mor...

South Korea's Kakao Mobility has announced a vision to build an evolved platform with generative artificial intelligence (GenAI) specialized for mob...