customer experience index survey
Scope
Date
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Artificial intelligence
SK C&C, Naver Cloud team up to boost AI services for Korean companies
SK C&C, a leading information technology service provider in South Korea, has announced a partnership with Naver Cloud to develop ultra-large ar...
Mar 21, 2023 (Gmt+09:00)
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Energy
Korea Eximbank teams up with US small nuclear reactor firm
The Export-Import Bank of Korea said on Thursday that it had signed a memorandum of understanding (MOU) with NuScale Power, a US company that develo...
Mar 17, 2023 (Gmt+09:00)
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Korean food
Korea Ginseng Corporation opens new R&D center in California
Korea Ginseng Corporation (KGC), a leading producer of Korean ginseng products, said on Wednesday that it has opened a new research and development ...
Mar 16, 2023 (Gmt+09:00)
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Tech, Media & Telecom
LG Uplus offers foreign language chat service for customers
LG Uplus Corp., a South Korean telecom operator of LG Group, said on Tuesday that it had launched a foreign language chat service for its customers,...
Mar 14, 2023 (Gmt+09:00)
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Artificial intelligence
CJ Group adopts AI-based copywriter for producing marketing content
South Korea's CJ Group on Tuesday said it will develop and run a personalized artificial intelligence (AI) copywriter that automatically produces ma...
Mar 14, 2023 (Gmt+09:00)
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Cloud computing
Samsung SDS to offer customized cloud services
Samsung SDS Co. is ready to offer easy-to-use, customized cloud storage services to help its clients' digital transformation, its Chief Executive Hw...
Mar 13, 2023 (Gmt+09:00)
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Korean startups
Korea's Indent Corp. raises $8 mn for AI-based video review marketing
Indent Corporation, a South Korean startup that operates an AI-based video review marketing solution called VReview, announced on Tuesday that it ha...
Mar 07, 2023 (Gmt+09:00)
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Logistics
CJ Logistics launches integrated delivery brand O-NE
CJ Logistics, a South Korean logistics company, unveiled on Monday a new delivery brand called "O-NE" that aims to connect online sellers and buyers...
Mar 07, 2023 (Gmt+09:00)
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Culture & Trends
S.Korea's MZers consider income, working time most when job hunting: Survey
Members of South Korea's Generation MZ, or people born in the early 1980s to early 2000s, prioritize income and working time when looking for a job ...
Mar 03, 2023 (Gmt+09:00)
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Advertising & Marketing
S.Korea's Igaworks inks deal with Thai ad agency for data solutions
Igaworks, a big data platform company from South Korea, announced on Thursday a strategic partnership and solution supply deal with YDM Thailand, th...
Mar 03, 2023 (Gmt+09:00)
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Tech, Media & Telecom
Korea’s LG CNS to enhance digital channel biz with Adobe
South Korea’s largest cloud computing service provider LG CNS Co. joined hands with US computer software company Adobe Inc. to improve its dig...
Feb 23, 2023 (Gmt+09:00)
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Metaverse
S.Korea's LG Uplus opens children-specialized metaverse Kidstopia
LG Uplus Corp. announced on Thursday that it will be launching an open beta service of its metaverse "Kidstopia" at the end of this month. The servi...
Feb 23, 2023 (Gmt+09:00)
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Advertising & Marketing
HD Hyundai expands online communication channels
HD Hyundai Co., formerly known as Hyundai Heavy Industries Group, has announced its intention to enhance its online communication channels to better...
Feb 22, 2023 (Gmt+09:00)
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Korean chipmakers
Samsung ‘demanding customer’ for ASML as orders rise
VELDHOVEN, Netherlands – South Korea’s Samsung Electronics Co. is a “demanding customer” for the Netherlands-based ASML Hold...
Feb 20, 2023 (Gmt+09:00)
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Automobiles
Lexus, Volvo: Koreans' top picks among foreign brands in after-sales service
Lexus, the premium brand of Japanese carmaker Toyota Corp., offers the best after-sales service among imported cars in South Korea, followed by Swed...
Feb 20, 2023 (Gmt+09:00)
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Tech, Media & Telecom
S.Korea's KT CS reports record sales in 2022
On Friday, KT Corp.'s customer service unit, KT CS, announced that its sales revenue for the previous year reached a record high of 591.6 billion wo...
Feb 17, 2023 (Gmt+09:00)
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Electronics
Samsung launches Galaxy S23 series in 55 markets worldwide
Samsung Electronics Co. announced on Friday the release of its latest flagship smartphone, the Galaxy S23 series, in 55 markets around the world, in...
Feb 17, 2023 (Gmt+09:00)
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Tech, Media & Telecom
LG Uplus to invest $77.3 million annually against data theft
South Korea’s third-largest mobile carrier LG Uplus Corp. will spend 100 billion won ($77.3 million) a year to enhance data security about a m...
Feb 17, 2023 (Gmt+09:00)
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Corporate strategy
Samsung’s TV business launches customer marketing team
South Korea’s tech giant Samsung Electronics Co. is putting into action an age-old mantra that reflects the importance of customers in its bus...
Feb 16, 2023 (Gmt+09:00)
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Healthcare
Daesang Wellife signs contract with RexSoft for healthcare platform
South Korea's Daesang Wellife Corp. has inked a 2 billion won ($1.5 million) investment contract with local healthcare data science company RexSoft ...
Feb 15, 2023 (Gmt+09:00)
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Tech, Media & Telecom
LG CNS launches Quinoa crowd research platform
South Korea's LG CNS, the information technology service subsidiary of LG Group, launched a crowd research platform Quinoa and initiated its service...
Feb 14, 2023 (Gmt+09:00)
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Automobiles
Hyundai Motor offers Bluelink free to new customers in US
Hyundai Motor Co. in a world first is offering lifetime membership of its connected car care service Bluelink free to new customers in the US, judgi...
Feb 14, 2023 (Gmt+09:00)
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Electric vehicles
Survey reveals consumer preference for hybrid cars over pure EVs
Although global automakers are ramping up efforts to increase sales of pure electric vehicles (EVs), hybrid models remain the preferred choice among...
Feb 10, 2023 (Gmt+09:00)
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Korean stock market
Kakao Pay joins MSCI Korea Index
Kakao Pay Corp., the mobile payment arm of South Korean tech firm Kakao Corp., has been added to the Morgan Stanley Capital International (MSCI) Kor...
Feb 10, 2023 (Gmt+09:00)
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Energy
Hyundai Eng. promotes MMR nuclear power plant project in Poland
Hyundai Engineering is promoting a micro module nuclear power plant project in Poland, on the heels of completing a similar project in Canada.The co...
Feb 09, 2023 (Gmt+09:00)
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Korean stock market
Individual investors in S.Korea betting on stock market's decline
Despite South Korea's Kosdaq stock market growing this month following the "January rally," individual investors in the country are still betting on...
Feb 09, 2023 (Gmt+09:00)
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Cloud computing
NHN Dooray, HandySoft join forces to develop advanced collaboration tools
NHN Dooray, a provider of online collaboration tools, has signed a memorandum of understanding (MOU) with HandySoft, Inc., South Korea's leading gro...
Feb 03, 2023 (Gmt+09:00)
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Automobiles
Hyundai Motor opens Hyundai Mobility Lounge Kyoto Shijo
Hyundai Motor Co. is establishing a permanent location in Japan's Kansai region to allow customers to experience its eco-friendly cars such as the I...
Feb 02, 2023 (Gmt+09:00)
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Business & Politics
Korea Customs Service to advance Tanzania's e-customs clearance system
The Korea Customs Service said on Wednesday that it has signed a memorandum of understanding (MOU) with the Tanzania Revenue Authority for cooperati...
Feb 02, 2023 (Gmt+09:00)
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Banking & Finance
KB Financial Group holds investment conference via metaverse
South Korea's KB Financial Group on Tuesday presented its investment philosophy to individual and institutional customers in the metaverse, a three-...
Feb 02, 2023 (Gmt+09:00)
Latest News
- 1 Lee Jae-myung to meet with top business leaders this week ahead of G7 summit
- 2 Korea to allow non-profits to buy bad consumer loans
- 3 LG to drive future growth in emerging markets with battery prowess
- 4 South Korean President Lee, Japanese Prime Minister Ishiba seek closer ties
- 5 Naver Ventures to plant flag in Silicon Valley with TwelveLabs bet