customer service experiences

Samsung Group’s fashion unit posted record profit and revenue for the second straight year in 2023. The fashion division, which logged deficit...

South Korea's Hyundai Department Store Group announced on Thursday that it launched H Point Global, a dedicated membership service for foreign cus...

Japan has finally given the nod to the merger between South Korea’s No. 1 full-service carrier Korean Air Lines Co. and No. 2 Asiana Airlines ...

Nike Inc., the leading global sportswear brand, has launched an advertising campaign in South Korea on the generative artificial intelligence (AI) a...

Hyundai Motor Group’s autonomous driving technology arm 42dot Inc. has joined hands with its sister companies Hyundai Glovis Co. and Hyundai C...

Samsung Electronics Co. announced on Tuesday that it opened a flagship premium experience store Samsung BKC in Mumbai, India. Samsung BKC, spread ac...

Woori Financial Group, South Korea’s fourth-largest financial holding company, will reinforce its wealth management service for high-net-worth...

South Korea’s fintech platform Toss Bank said on Thursday it has launched commission-free foreign exchange services for the first time as a do...

Hyundai Motor Co. announced on Monday that it will launch a new game "Hyundai Future Adventure" on the popular metaverse platform Roblox, where user...

In a significant achievement for South Korea, Cho Sung-hwan, an advisor to Hyundai Mobis, has been elected as the first Korean president of the Inte...

Coupang Inc., South Korea’s leading online retailer, said on Friday it will resume the same or next-day delivery service, dubbed “Rocket...

South Korea's Naver Corp. announced on Friday that it has published AI Scout Report for the Asian Football Confederation (AFC) Asian Cup 2023, which...

LAS VEGAS -- LG Electronics Inc., the leading global home appliance maker, plans to expand its free ad-supported streaming television (FAST) busines...

LAS VEGAS -- SK Telecom Co. is considering adding a large language model (LLM) to its iPhone call-recording app for the first time in the industry, ...

South Korea’s artificial intelligence (AI) tech startup Upstage announced on Thursday that its small language model (SLM) Specialized and Opti...

LAS VEGAS – South Korea’s second-largest automaker Kia Corp. has forged a partnership with Uber Technologies Inc. to jointly develop cus...

Kia Corp., the No. 2 automaker in South Korea, is set to launch its first mid-sized purpose-built vehicle model (PBV) in 2025 and start a customized...

South Korea’s travel agencies enjoyed strong demand for overseas trips, adding to hopes that their earnings are likely to improve further this...

South Korea's system securities provider S-1 Corp. has forecasted a significant rise in the demand for AI-powered security solutions this year, pr...

LG Display Co., the world’s leading organic light-emitting diode (OLED) panel maker, will unveil its next-generation automotive display produc...

South Korea’s two chip giants Samsung Electronics Co. and SK Hynix Inc. are expected to further deepen ties with rivals and customers from aro...

Kakao Mobility Corp., which runs South Korea’s most popular ride-hailing app, saw its services in overseas markets grow sevenfold in the first...

South Korea's AI service specialist company ESTsoft Corp. announced on Tuesday that it launched its conversational artificial intelligence (AI) serv...

South Korea’s KT Corp. announced on Tuesday that it opened the KT Foreigner Center for non-English speakers in Won-gok-dong, Ansan, Gyeonggi...

LG Electronics Inc. announced on Friday the unveiling of a customer experience space called "Another Saigon" in Ho Chi Minh City, Vietnam, where the...

South Korea’s HS Ad Inc. announced on Thursday that it will collaborate with the domestic e-commerce giant Coupang for data-based digital mark...

Campbell Lutyens & Co. Ltd., a UK private equity advisory firm, has tapped sovereign wealth fund Korea Investment Corporation (KIC) former PE he...

South Korea's major game developer and publisher NCSOFT Corp. announced on Monday that it signed a memorandum of understanding (MOU) with the domest...

South Korea's leading online portal Naver Corp. and the state-run National Health Insurance Service (NHIS) will collaborate to leverage advanced art...

South Korea’s top mobile carrier SK Telecom Co. has launched an artificial intelligence-based telephone interpreting service in real-time for ...