customer service experiences
Scope
Date
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Economy
Korean current account surplus at 19-month high on exports recovery
South Korea’s current account surplus hit a 19-month high in October as goods exports reported their first on-year growth in 14 months amid si...
Dec 08, 2023 (Gmt+09:00)
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Tech, Media & Telecom
SK Telecom to launch telescope content service Starhug
South Korea's SK Telecom Co. announced on Friday that it has signed a memorandum of understanding (MOU) for providing the "Starhug" service, a remot...
Dec 08, 2023 (Gmt+09:00)
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Tech, Media & Telecom
CJ OliveNetworks to enter smart city business with Team Naver
South Korean digital service company CJ OliveNetworks announced on Thursday that it has signed a mutual cooperation agreement at Naver Corp.'s headq...
Nov 30, 2023 (Gmt+09:00)
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Travel & Leisure
Foreign visitors to S.Korea on course to top 10 mn milestone
The number of foreign visitors to South Korea spiked 158.3% to 1.23 million in October from the month previous, the Korea Tourism Organization said ...
Nov 29, 2023 (Gmt+09:00)
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Logistics
Hanjin to strengthen logistics for K-fashion brands
South Korea's Hanjin Transportation, a logistics unit of Hanjin Group, announced on Tuesday that it plans to strengthen Swoop, a logistics service o...
Nov 28, 2023 (Gmt+09:00)
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Tech, Media & Telecom
LG Uplus to spur generative AI service for new growth: CEO
LG Uplus Corp., a leading mobile carrier in South Korea, is accelerating its generative artificial intelligence business as a new growth driver amid...
Nov 28, 2023 (Gmt+09:00)
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Electronics
Apple to open sixth store in S.Korea
Apple Inc. said on Monday that it will open its sixth store in South Korea on Dec. 9. The new store will be located in the Starfield Hanam shop...
Nov 27, 2023 (Gmt+09:00)
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Tech, Media & Telecom
Naver to launch global version of Whale browser in Q1 2024
Naver Cloud, the infrastructure subsidiary of South Korea’s online giant Naver Corp., plans to launch a global version of its Whale browser in...
Nov 26, 2023 (Gmt+09:00)
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Automobiles
Kakao Mobility looks abroad to expand taxi services
South Korea’s Kakao Mobility Corp. is expanding overseas services in the face of criticism over its business practices, including the alleged ...
Nov 24, 2023 (Gmt+09:00)
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Automobiles
Hyundai delays IONIQ 5 robotaxi service in US
Motional, the US-based self-driving joint venture of South Korea's Hyundai Motor Group and Aptiv, postponed its plans to launch a commercial robotax...
Nov 23, 2023 (Gmt+09:00)
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Tech, Media & Telecom
Webcash to expand Vietnam market with Miracom
South Korea's Webcash Co. announced on Wednesday that its affiliate Webcash Global signed a strategic business agreement with Miracom Inc. to expand...
Nov 22, 2023 (Gmt+09:00)
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Banking & Finance
Woori Bank Vietnam opens PB branch in Hanoi
South Korea's Woori Bank revealed on Tuesday that the Vietnamese corporation Woori Bank Vietnam opened its 22nd branch in Starlake, Hanoi. Star...
Nov 21, 2023 (Gmt+09:00)
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Fintech
Toss Pay expands on-site payment in 42 countries
Toss Pay, the convenient payment service of South Korea's mobile financial platform Toss, said on Monday it has expanded its overseas on-site paymen...
Nov 20, 2023 (Gmt+09:00)
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Aerospace & Defense
Hyundai Wia to defend against illegal drones
South Korea's second-largest automotive parts supplier Hyundai Wia Corp. plans to develop an anti-drone system (ADS) technology tailored to the uniq...
Nov 16, 2023 (Gmt+09:00)
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Alternative investments
Shinhan offers $77 mn debts in merger of Vistra, Tricor
South Korea's Shinhan Investment & Securities Co. said on Wednesday that it has led the merger of financial services firms Vistra and Tricor in ...
Nov 15, 2023 (Gmt+09:00)
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Tech, Media & Telecom
KT says farewell to telegraph after a century of service
KT Corp., a leading South Korean telecom company, will end its telegraph service, once the fastest means of long-distance communication, after the c...
Nov 15, 2023 (Gmt+09:00)
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Tech, Media & Telecom
LG Uplus buys pet Airbnb-style startup to boost pet care services
LG Uplus Corp. has acquired a domestic dog space rental startup Along as the South Korean mobile carrier is zooming in on pet care services as its n...
Nov 13, 2023 (Gmt+09:00)
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Electronics
LG to open Kitchen Trip in 100 accommodations in S.Korea
LG Electronics Inc. said on Monday it will start the LG Kitchen Trip, the event of its home appliances for customer experience in 100 tourist spor...
Nov 13, 2023 (Gmt+09:00)
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Artificial intelligence
Hankook Tire develops AI-based EV customer analysis system
South Korea's Hankook Tire & Technology announced on Thursday that it has developed a voice of the customer (VOC) analysis system for electric v...
Nov 09, 2023 (Gmt+09:00)
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Bio & Pharma
Doctornow signs business agreement with Spain’s Mediktor
South Korea's medical care startup Doctornow Inc. announced on Wednesday it signed a strategic business agreement with global artificial intelligenc...
Nov 08, 2023 (Gmt+09:00)
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Artificial intelligence
Samsung unveils generative AI Gauss, to be integrated in Galaxy S24
Samsung Electronics Co. on Wednesday unveiled its first generative artificial intelligence model, Samsung Gauss, to compete with the likes of ChatGP...
Nov 08, 2023 (Gmt+09:00)
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Korean food
Brits to enjoy K-food Bibigo at home with delivery service
South Korean food giant CJ CheilJedang Corp. started the delivery service of its K-food brand Bibigo in the UK to accelerate the expansion of the As...
Nov 06, 2023 (Gmt+09:00)
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Artificial intelligence
Socar launches car-sharing service with Naver's generative AI
South Korea’s mobility platform operator Socar Inc. has introduced a car-sharing service utilizing generative artificial intelligence in coope...
Nov 03, 2023 (Gmt+09:00)
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Retail
Coupang opens its second logistics center in Taiwan
Coupang Inc., South Korea’s leading e-commerce platform, has opened its second fulfillment center in Taiwan and plans to open a third one ther...
Nov 03, 2023 (Gmt+09:00)
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Fintech
Naver Pay expands on-site payment to SE Asia countries
Naver Pay, the simple payment service of South Korea's Naver Financial, said on Thursday it has expanded its overseas on-site payment services. It...
Nov 02, 2023 (Gmt+09:00)
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Mergers & Acquisitions
Asiana Airlines to sell cargo business for merger with Korean Air
Asiana Airlines Inc. on Thursday decided to carve out its lucrative cargo business, clearing a major hurdle to its merger with bigger rival Korean A...
Nov 02, 2023 (Gmt+09:00)
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Automobiles
Kia reveals facelift of midsize sedan K5
Kia Corp. unveils the new K5, a facelift model of its signature midsize sedan K5. This car is the revamped of third-generation K5, launched in 2019....
Nov 02, 2023 (Gmt+09:00)
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Artificial intelligence
KT unveils B2B generative AI service Mi:dm
South Korean telecom giant KT Corp. on Tuesday unveiled Mi:dm, a generative artificial intelligence (AI) service for corporate clients, at its Seoul...
Oct 31, 2023 (Gmt+09:00)
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Earnings
Harman’s record profits prop up Samsung's Q3 earnings
Samsung Electronics Co., the world’s largest memory chip maker, on Tuesday reported a triple-digit quarterly increase in third-quarter profit ...
Oct 31, 2023 (Gmt+09:00)
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Korean games
Nexon’s 'The Finals' draws record-high concurrent users
South Korea’s game publishing giant Nexon Co. is set to release another blockbuster game after its new first-person shooting game “The F...
Oct 30, 2023 (Gmt+09:00)
Latest News
- 1 Lee Jae-myung to meet with top business leaders this week ahead of G7 summit
- 2 Korea to allow non-profits to buy bad consumer loans
- 3 LG to drive future growth in emerging markets with battery prowess
- 4 South Korean President Lee, Japanese Prime Minister Ishiba seek closer ties
- 5 Naver Ventures to plant flag in Silicon Valley with TwelveLabs bet