customer service experiences

Hana Financial Group, South Korea’s third-largest financial holding company, joined hands with the Saudi Export-Import Bank to expand its mark...

South Korea’s No. 3 wireless carrier LG Uplus Corp. on Tuesday said it will make an equity investment of some 10 billion won ($7.4 million) in...

South Korea’s major travel agencies, feeling threatened by the rise of online travel agencies on the tourism market, are using their strengths...

Korean Air Lines Co. may give up the cargo business of Asiana Airlines Inc. and four of its lucrative routes in Europe in an all-in bet as the marri...

South Korean food and beverage (F&B) company Samsung Welstory has teamed up with Kangbuk Samsung Hospital to develop business-to-business (B2B) ...

South Korean food operator Kyochon F&B, known for its premier Kyochon Chicken brand, is trialing a robot delivery service until October 30 in pa...

South Korea's Hyundai Engineering & Construction (E&C) on Thursday announced its signing of a deal with Naver Cloud on cooperation in the de...

Samsung Electronics Co. has been rated as the most satisfactory PC brand among US consumers, according to a survey by the American Customer Satisfac...

All seven members of BTS are set to renew contracts with their current label HYBE Co. for the second time, allowing their fans across the world to e...

BEIJING – Kakao Pay Corp., the mobile payment service unit of South Korean tech giant Kakao Corp., is rapidly growing in China’s fintech...

Lotte Shopping Co., South Korea’s retail giant, aims to double its profit in three years by expanding its Southeast Asian operations and cemen...

Naver Pay, the simple payment service of South Korea's Naver Financial, announced on Tuesday that it will start offering Naver Pay Money and Point Q...

Ant Group Co., the operator of China’s biggest mobile payment platform Alipay, has become the second-largest stakeholder of Toss Payments, the...

South Korea's e-commerce leader Coupang Inc. announced on Friday that it plans to conduct a business briefing focused on aiding domestic small and m...

South Korea's LG Uplus Corp. announced on Thursday that its pet service platform ForDong has garnered over 300,000 subscribers just 14 months sinc...

Hyundai Glovis Co., the logistics unit of South Korea's Hyundai Motor Group, announced on Wednesday that it will be a participant in Breakbulk Ameri...

South Korea’s SK C&C on Tuesday signed an agreement to offer employee healthcare management programs to companies with digital healthcare ...

South Korea's top chemical company LG Chem Ltd. announced the opening of its European Customer Solution Center (CS Center) in Frankfurt on Wednesday...

South Korean food company Pulmuone announced on Tuesday that it developed an advanced robotic vending machine capable of preparing hot meals on dema...

Lab-grown diamonds, cultured in laboratories wth advanced technologies, are garnering attention from South Korean consumers as they are produced mor...

South Korea's KT Corp. announced on Monday that it has signed a memorandum of understanding (MOU) with Singapore Post (SingPost), a state-run postal...

South Korea's Kakao Mobility has announced a vision to build an evolved platform with generative artificial intelligence (GenAI) specialized for mob...

South Korea's rising web novel industry, which has seen popular works like "Reborn Rich" and "The Red Sleeve" made into TV series, has exceeded 1 tr...

Hyundai Card said on Wednesday that its annual Da Vinci Motel event will feature state-of-the-art mixed reality (MR) and augmented reality (AR) expe...

South Korean internet service provider SK Broadband on Tuesday said it launched the country’s first dedicated line service that supports the o...

South Korea's airline sector is meeting high travel demand during the extended Chuseok (Thanksgiving) holidays late this month by aggressively offer...

CHENNAI, INDIA – POSCO, the South Korean steel giant under POSCO Holdings Inc., is considering opening an integrated steel mill in India ...

South Korean game company Netmarble Corp. announced on Monday that it will partner with Hana Financial Group to develop new financial experiences an...

South Korean food and beverage company Samsung Welstory Inc. is forming a robotic process automation (RPA) ecosystem in the food service sector. In ...

Once, video-on-demand (VOD) services over internet TV easily generated money for most telecommunications companies in South Korea.Those days are g...