customer service experiences
Scope
Date
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Banking & Finance
Woori Bank expands services for foreign customers in S.Korea
Woori Bank announced on Friday that it has set up additional “global desks” dedicated to foreign customers, some of which will be open o...
Sep 27, 2024 (Gmt+09:00)
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Tech, Media & Telecom
SK Broadband unveils upgraded AI-powered IPTV service
SK Broadband Co., South Korea’s No. 2 internet service provider, has upgraded the voice command function of its internet protocol television (...
Sep 26, 2024 (Gmt+09:00)
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Beauty & Cosmetics
CJ OnStyle, Amazon support K-beauty to enter US market
CJ Onstyle, the at-home TV shopping and e-commerce brand of South Korea’s content and commerce powerhouse CJ ENM Co., said on Thursday th...
Sep 26, 2024 (Gmt+09:00)
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Asset management
Korea Securities to expand its ultra-high net worth business
Korea Investment & Securities announced on Thursday that it has signed a memorandum of understanding (MOU) with Arceon Group to strengthen its o...
Sep 26, 2024 (Gmt+09:00)
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Corporate strategy
CJ Group explores Saudi Arabia's entertainment potential
CJ Group, South Korea’s food-to-entertainment giant, is exploring business opportunities in Saudi Arabia's entertainment and logistics sectors...
Sep 25, 2024 (Gmt+09:00)
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Automobiles
Chabot Mobility raises $900,000 in Series C round
South Korea's automotive management platform startup Chabot Mobility said on Wednesday that it raised 1.2 billion won ($900,000) in a Series C inv...
Sep 25, 2024 (Gmt+09:00)
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Tech, Media & Telecom
SK Shieldus, Verizon form strategic partnership
South Korea's SK Shieldus Co. said on Wednesday that it entered a strategic partnership with the US-based telecom company Verizon.Under this partner...
Sep 25, 2024 (Gmt+09:00)
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Banking & Finance
Korea’s Hana Financial Group targets foreign customers
Hana Financial Group, South Korea’s third-largest financial holding company, is targeting foreign individual customers in the country with a d...
Sep 24, 2024 (Gmt+09:00)
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Retail
Gmarket, CJ Logistics to launch guaranteed delivery date service
Gmarket Inc., an e-commerce arm of South Korea’s Shinsegae Group, said on Monday it will roll out a service to deliver products on the custome...
Sep 23, 2024 (Gmt+09:00)
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Artificial intelligence
NCSOFT launches evaluation model to verify performance of AI LLMs
NCSOFT Corp. announced on Monday that it has launched VARCO Judge LLM, the first evaluation model in South Korea to verify the performance and capab...
Sep 23, 2024 (Gmt+09:00)
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Artificial intelligence
42Maru builds defense-specialized GenAI platform
42Maru, South Korea's generative AI and language AI startup said on Friday that it was selected as the lead organization for the Defense Technolog...
Sep 20, 2024 (Gmt+09:00)
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Banking & Finance
Hana Bank opens branch for foreign customers in Pyeongtaek
South Korea's Hana Bank said on Thursday that it opened a branch for foreigners in Pyeongtaek.The Pyeongtaek Foreign Customer Center, located in Pye...
Sep 20, 2024 (Gmt+09:00)
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Banking & Finance
India offers Korean firms detailed guidance for forays into India
India’s finance ministry, central bank and stock market operator outlined the country’s regulatory and investment environment for South ...
Sep 17, 2024 (Gmt+09:00)
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Automobiles
BMW, GS, LG open EV charging hub lounge in Seoul
BMW Group Korea said on Thursday it opened the electric vehicle (EV) Charging Hub Lounge with GS Group and LG Group in Hoehyeon-dong, Seoul.The Char...
Sep 13, 2024 (Gmt+09:00)
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Artificial intelligence
OpenResearch gets $7.5 mn seed round
OpenResearch, an AI search service founded by former Kakao Brain CEO Kim Il-Doo, said on Thursday that it got a seed round 10 billion won ($7.5 mill...
Sep 12, 2024 (Gmt+09:00)
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Banking & Finance
Korea's Woori Bank adds two more branches in India
South Korea’s Woori Bank announced on Thursday that It has opened additional branches in Pune and Ahmedabad, India.These are the bank's fourth...
Sep 12, 2024 (Gmt+09:00)
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Korean chipmakers
SK Hynix unveils powerful data-center SSD to maintain AI memory lead
South Korean chipmaker SK Hynix Inc. on Wednesday unveiled a new solid-state drive (SSD) for data centers to expand its memory leadership in the AI ...
Sep 11, 2024 (Gmt+09:00)
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Automobiles
Kia ranks first in customer satisfaction in India
Kia Corp. said on Tuesday that it ranked first in the mass-market brand category in the customer experience index survey recently released by India'...
Sep 10, 2024 (Gmt+09:00)
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Tech, Media & Telecom
Samsung expands AI horizon with B2B-specific SmartThings Pro
BERLIN – South Korean tech giant Samsung Electronics Co. is entering the AI-powered business-to-business connectivity platform market with its...
Sep 10, 2024 (Gmt+09:00)
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Tech, Media & Telecom
LG’s telecom unit looks to lure foreigners with more K-pop-themed shops
LG Uplus Corp., South Korea’s No. 3 mobile carrier, is set to lure foreign customers by opening K-pop-themed stores in the country's major sho...
Sep 06, 2024 (Gmt+09:00)
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Artificial intelligence
Pulley Campus, Yonsei Univ. to co-work on educational AI services
Freewheelin, which operates the AI courseware Pulley Campus for university education, said on Friday that it signed an industry-academia cooperation...
Sep 06, 2024 (Gmt+09:00)
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Robotics
Hoban partners with Kakao, Bear Robotics for robot-based services
Hoban Construction Ltd. announced on Friday that it has signed a business agreement (MOU) with Kakao Mobility and Bear Robotics to standardize the o...
Sep 06, 2024 (Gmt+09:00)
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Construction
HD Hyundai establishes customization plant in Georgia, US
South Korea's HD Hyundai XiteSolution said on Friday that its construction equipment affiliates HD Hyundai Construction Equipment Co. and HD Hyundai...
Sep 06, 2024 (Gmt+09:00)
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Travel & Leisure
Seoul breaks ground on Mt. Namsan gondola facility
The Seoul Metropolitan Government on Thursday held a groundbreaking ceremony for gondola facilities that will shuttle passengers from the base of Mt...
Sep 05, 2024 (Gmt+09:00)
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Artificial intelligence
Samsung SDS AI service FabriX to launch on Microsoft Azure platform
Samsung SDS Co., the information technology service unit of Samsung Group, said on Tuesday it plans to launch its AI service FabriX on Microsoft Cor...
Sep 03, 2024 (Gmt+09:00)
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Private equity
Affinity Equity bets big on Korea's car rental market
The car rental business resembles financial services. Buying cars with borrowed money, renting them out and eventually selling them to used car de...
Aug 29, 2024 (Gmt+09:00)
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Electronics
LG Elec to unveil AI home hub ThinQ ON at IFA
LG Electronics Inc. said on Thursday that it will unveil LG ThinQ ON, the home appliance industry's first AI home hub equipped with generative artif...
Aug 29, 2024 (Gmt+09:00)
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Retail
BGF Retail, Deeping Source to co-work on smart convenience stores
BGF Retail Co., the operator of South Korea’s leading convenience store chain CU, said on Thursday that it signed a memorandum of understand...
Aug 29, 2024 (Gmt+09:00)
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Shipping & Shipbuilding
Hanwha Ocean, US Senator discuss US Navy MRO
South Korea's Hanwha Ocean Co. said on Tuesday that it discussed various aspects of the US Navy ship projects with key figures from the US Senate Co...
Aug 27, 2024 (Gmt+09:00)
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Logistics
Hanjin to provide logistics services for S.Korean SMEs in Vietnam
South Korea's Hanjin Transportation, a logistics unit of Hanjin Group, signed a memorandum of understanding (MOU) with the Small Enterprise and Mark...
Aug 26, 2024 (Gmt+09:00)
Latest News
- 1 Lee Jae-myung to meet with top business leaders this week ahead of G7 summit
- 2 Korea to allow non-profits to buy bad consumer loans
- 3 LG to drive future growth in emerging markets with battery prowess
- 4 South Korean President Lee, Japanese Prime Minister Ishiba seek closer ties
- 5 Naver Ventures to plant flag in Silicon Valley with TwelveLabs bet